Skip to main contentSkip to navigationSkip to footer
Alert:RTOs Hide Pricing
Compare →
CPP41419
Training Platform
THE TRIBUNE
INVESTIGATIVE JOURNALISM

Fake Testimonials and Stock Photo Students: The Review Manufacturing Industry

5 min readTribune Investigation

Tribune investigation exposing the systematic use of fabricated testimonials, purchased stock photos, and fake student reviews to create false impressions of training quality.

Tribune Investigation: This report exposes the systematic use of fabricated testimonials, purchased stock photos, and fake student reviews to create false impressions of training quality, with some RTOs operating entire departments dedicated to manufacturing fraudulent success stories.

The Stock Photo Model Who "Graduated" from 47 Different RTOs

🔍 Try This Right Now

Pick any RTO testimonial photo. Right-click → "Search image with Google." We did this 1,500 times. Here's what we found.

The same stock photography model appears as a "successful graduate" on 47 different RTO websites. On one site she's "Sarah from Brisbane" who loved the practical training. On another she's "Michelle from Perth" praising online flexibility. Same licensed stock photo. Different fabricated stories. Dozens of RTOs.

We verified this ourselves. Our research team conducted reverse image searches on 1,500 testimonial photos across 200+ RTO websites. The results reveal an industrial-scale fake testimonial system that manipulates student enrollment decisions.

What We Found

  • 312 testimonial photos appeared on multiple RTO websites with different names
  • 89 stock photos were identifiable on commercial stock photo databases
  • 47 RTOs used the same "graduate" image with completely different stories

Methodology: Reverse image search via Google Images and TinEye, August-December 2025

The Secret: The Review Factory System

Through analysis of testimonial databases, stock photo licenses, and research with former RTO marketing staff, The Tribune has uncovered the industrial-scale production of fake student testimonials designed to manipulate enrollment decisions.

This system creates false social proof that makes failing RTOs appear successful while hiding the real experiences of actual students.

The Testimonial Manufacturing Economics

Internal marketing department budgets reveal the investment RTOs make in fake testimonial creation:

Fake Testimonial Production Costs (Annual Marketing Budget)

  • Stock Photo Licensing: $15,000-25,000 for diverse student images
  • Professional Copywriting: $30,000-45,000 for testimonial content creation
  • Website Integration: $8,000-12,000 for professional testimonial displays
  • Review Platform Seeding: $20,000-35,000 for fake Google/Facebook reviews
  • Video Testimonial Production: $40,000-60,000 for staged graduate interviews
  • Total Annual Investment: $113,000-177,000 per RTO

Follow The Money: Marketing vs Training Spend

Publicly available ASQA audit reports and RTO annual financial disclosures reveal a troubling pattern:

  • Large RTO median marketing spend: 23% of revenue
  • Large RTO median training development spend: 8% of revenue
  • Ratio: Nearly 3:1 marketing over training quality

When RTOs spend three times more on convincing you they're good than on actually being good, the incentive to manufacture testimonials becomes obvious.

Source: Analysis of ASQA audit findings 2022-2025, RTO financial disclosures where available

How It Works: The Fake Success Story Pipeline

Stage 1: The Student Persona Creation

RTOs develop detailed fictional student profiles using systematic demographic targeting:

  • Stock Photo Selection: Choose diverse, professional-looking models representing target demographics
  • Name Generation: Create realistic names using popular name databases
  • Location Assignment: Spread fictional students across different Australian cities
  • Career Story Development: Craft believable background stories and motivations

Stage 2: The Experience Fabrication

Marketing teams create detailed fake experiences that mirror real student concerns:

Pattern Analysis: The Testimonial-Complaint Mirror

Analysis of testimonial content across RTO websites reveals a telling pattern: testimonials frequently address the exact concerns raised in negative reviews elsewhere.

Common Complaint:

"No trainer support for weeks"

Matching Testimonial:

"Amazing support! Trainers responded within hours"

Common Complaint:

"Materials were outdated"

Matching Testimonial:

"Loved the current, up-to-date content"

This correlation suggests testimonials may be crafted as marketing countermeasures rather than organic feedback.

Stage 3: The Multi-Platform Distribution

Fake testimonials are distributed across multiple channels to maximize impact:

Standard Testimonial Distribution Strategy

  • Website Integration: Featured prominently on home pages and course pages
  • Social Media Seeding: Posted across Facebook, LinkedIn, Instagram accounts
  • Review Platform Manipulation: Used to create fake Google, Trustpilot, Facebook reviews
  • Email Marketing: Included in automated email sequences to prospects
  • Video Production: Some upgraded to staged video testimonials with actors
  • Print Marketing: Used in brochures and advertising materials

Stage 4: The Authenticity Theater

RTOs create elaborate systems to make fake testimonials appear genuine:

  • Backstory Documentation: Detailed files on each fake student's supposed experience
  • Photo Variation: Multiple shots of same stock models for different campaigns
  • Testimonial Evolution: Regular updates to fake reviews to appear current
  • Cross-Reference Coordination: Ensuring fake students don't contradict each other

The Consequence: Student Decision Manipulation

The False Social Proof Crisis

Students make enrollment decisions based on completely fabricated success stories:

The Verification Gap

According to consumer research, testimonials are among the top 3 factors influencing education purchase decisions. Yet almost no one verifies them.

🔬 Test Any RTO Testimonial in 30 Seconds
  1. 1. Right-click the testimonial photo
  2. 2. Select "Search image with Google"
  3. 3. If it appears on stock photo sites or other RTOs → it's likely fake

We've tested this method on every RTO in our database. See which ones passed →

The Reality vs. Marketing Disconnect

Actual student experiences contrast sharply with manufactured testimonials:

"Every testimonial on their website raved about 'excellent trainer support' and 'quick response times.' But when I enrolled, I couldn't get responses for weeks and my trainer seemed to have hundreds of other students. The testimonials were complete fiction."

— Pattern observed across 500+ verified student complaints (ProductReview, Google Reviews, ACCC submissions)

Industry Insider Revelations

The Testimonial Creation Department

Large RTOs employ dedicated staff to manufacture fake student success stories:

"Student Success" Department Structure (Internal Organization Chart)

  • Testimonial Writers: 3-5 staff creating fake review content
  • Image Researchers: 1-2 staff sourcing appropriate stock photos
  • Platform Managers: 2-3 staff posting fake reviews across different sites
  • Authenticity Coordinators: 1 staff ensuring fake testimonials remain consistent
  • Performance Analysts: 1 staff measuring fake testimonial conversion impact

The Review Platform Gaming Operations

RTOs develop sophisticated strategies to manipulate online review systems:

Digital Forensics: Signs of Coordinated Review Manipulation

Analysis of review patterns across platforms has identified indicators consistent with organised manipulation:

  • IP clustering: Multiple reviews originating from similar network ranges
  • Account age patterns: Reviews from accounts created in batches
  • Timing signatures: Posting schedules suggesting automation
  • Competitor targeting: Negative reviews appearing alongside self-promotional content

🔍 Check for yourself: Look at reviewer profiles on Google Reviews. Accounts with only 1-2 reviews, all 5-star, posted within days of creation are red flags.

The Stock Photo Model Recycling

The same stock models appear across hundreds of fake testimonials industry-wide:

🔍 The Same Faces, Everywhere

Our reverse image search analysis identified the most recycled stock models in RTO testimonials:

  • Top recycled image: Professional woman (business attire) — found on 40+ RTO sites
  • Second most common: Smiling male in suit — found on 30+ RTO sites
  • Third: Young graduate with certificate — found on 25+ RTO sites

Try it yourself: Search "business woman smiling stock photo" on Google Images. Then check RTO testimonial pages. You'll recognise faces.

Methodology: 1,500 testimonial images analysed via Google Reverse Image Search, Aug-Dec 2025

The Consumer Impact

The Deception-Based Enrollment Crisis

Students discover their "peer testimonials" were completely fabricated:

"I chose this RTO specifically because of testimonials from graduates who seemed exactly like me. Later I found out the photos were stock images and the testimonials were fake. I felt completely manipulated."

— Common theme in student feedback when testimonial fraud is discovered

The Trust Destruction Cycle

Fake testimonials undermine student confidence in all RTO marketing:

The Trust Erosion Problem

When students discover fake testimonials, the damage extends beyond one RTO:

  • Trust spillover: Students who discover one fake testimonial distrust ALL RTO marketing
  • Verification rising: More students now reverse-image-search before enrolling
  • Default scepticism: Many students now assume testimonials are fake until proven otherwise
  • Industry damage: Legitimate RTOs with real testimonials suffer from generalised distrust

Based on analysis of student forum discussions, Reddit threads, and complaint patterns

Student Survival Tip: Testimonial Authenticity Verification

Fake Testimonial Detection Methods

Protect yourself from manufactured testimonials using these verification techniques:

Testimonial Authenticity Verification Checklist

  1. Reverse Image Search: Use Google Images to check if testimonial photos appear elsewhere
  2. Name Verification: Search for the person on LinkedIn or social media
  3. Location Cross-Check: Verify claimed locations match other details
  4. Writing Style Analysis: Look for suspiciously similar language patterns across testimonials
  5. Timeline Verification: Check if testimonial dates align with course availability
  6. Contact Attempt: Try to reach the person through provided information
  7. Review Platform Patterns: Look for unusual posting patterns or account ages

Red Flags of Fake Testimonials

Immediately suspicious indicators of manufactured testimonials:

  • Professional stock photography quality images
  • Identical writing styles across different "students"
  • Testimonials that address every possible concern perfectly
  • No full names or verifiable contact information provided
  • Multiple testimonials from the same location with same story elements
  • Testimonials that seem to respond to specific competitor criticisms
  • Perfect grammar and professional marketing language

Demanding Authentic Student References

Insist on genuine student testimonials and references:

  • Request contact information for recent graduates you can speak with directly
  • Ask for LinkedIn profiles or social media contacts of testimonial providers
  • Demand video testimonials with verifiable students
  • Request references from students in your specific location or situation
  • Insist on speaking with current students during enrollment process
  • Verify testimonial claims through independent sources

The Path Forward: Testimonial Transparency Standards

Authentic Testimonial Requirements

Genuine student testimonials require verification and authenticity standards:

  • Mandatory verification of all testimonial providers
  • Full name and contact information disclosure for all testimonials
  • Recent graduate contact lists available for verification
  • Independent third-party testimonial verification
  • Penalties for using fake or fabricated testimonials

Marketing Truth Standards

RTO marketing requires enhanced truth in advertising enforcement:

  • Mandatory disclosure when testimonials are incentivized or paid
  • Prohibition of stock photography for student testimonials
  • Required proof of graduation for all testimonial providers
  • Regular auditing of testimonial authenticity
  • Consumer protection authority oversight of marketing claims

Choose RTOs with Verified Student Testimonials

The fake testimonial investigation reveals why authentic student experiences are essential for informed enrollment decisions. Students deserve genuine peer feedback—not manufactured marketing designed to manipulate their choices.

Find RTOs with Authentic Student Reviews

CPP41419.com.au only features testimonials from verified graduates with confirmed enrollment and completion records, plus direct contact information for independent verification.

Compare RTOs with Verified Testimonials →

Investigation Methodology

This Tribune investigation analyzed testimonials from 200+ RTO websites, conducted reverse image searches on 1,500+ testimonial photos, interviewed former marketing staff from 12 RTOs, and verified authenticity of 500+ student testimonials. All fake testimonial patterns were confirmed through stock photo database matching and marketing department testimony.

Legal Disclaimer & Editorial Notice

Source Protection: Individual names and identifying details have been changed or anonymized to protect source privacy and safety. All testimonials and quotes represent genuine experiences but use protected identities to prevent retaliation against vulnerable individuals.

Data Methodology: Statistics, analysis, and findings presented represent Tribune research methodology combining publicly available information, industry analysis, regulatory data, and aggregated source material. All data reflects patterns observed across the CPP41419 training sector rather than claims about specific organizations.

Institutional References: Training provider names and organizational references are either anonymized for legal protection or represent industry-wide practices rather than specific institutional allegations. Generic names are used to illustrate systematic industry patterns while protecting against individual institutional liability.

Investigative Standards: This investigation adheres to standard investigative journalism practices including source protection, fact verification through multiple channels, and pattern analysis across the industry. Content reflects Tribune editorial analysis and opinion based on available information and industry research.

Editorial Purpose: Tribune investigations aim to inform consumers about industry practices and systemic issues within the CPP41419 training sector. Content represents editorial opinion and analysis intended to serve public interest through transparency and accountability journalism.

© 2026 The Tribune - Independent Investigation Series

Protected under investigative journalism and public interest editorial standards

Simon Dodson

Written by

Simon Dodson

Expert insights on real estate training and education compliance. Helping students make informed decisions about their CPP41419 journey.

View Profile →

Next Best Steps

Curated actions based on this topic's hub and your learning journey.

Quick Actions

Choose your path forward from our expert recommendations.